Friday, September 2, 2011

What The Heck? Auction Cancelled AFTER I Won and Paid?



Bought and paid for this Arabian Breyer horse on August 30th from eBay seller green_horse_gems, and I get notice via eBay yesterday afternoon, that the seller canceled the auction? They had several Breyer auctions, and I find it odd... Either they didn't like the ending prices, or, maybe they were selling for someone else who changed their mind?

Pretty sneaky, since there is no way to leave feedback now. Unless I am even sneakier... Which I can.

Whatever, why not immediately refund any paid auctions? It's already been 16 hours.

Of course I opened a case with eBay, and except all my money to be refunded, but has this happened to any of you?
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15 comments:

  1. That is SO wrong! This recently happened to my husband on an old record player. He was the only bidder and the person refused to send it. He got all of his money back but just like how you deserve that horse, he deserved that record player. That's the lowest of the low. Maybe eBay will zap your Seller's account. Totally leave feedback if you can! Do it! :) And you can file a report with PayPal too. They'll freeze the Seller's account. Since they didn't give you an explanation, it sure sounds wrong.

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  2. Sorry about this. As a current eBay seller I can sadly tell you that this is a typical ploy of some less-than-reputable sellers. My guess is that either:

    1. The item got damaged and they couldn't sell it (10% chance)
    2. The seller wasn't happy with the end price (50% chance)
    3. The seller had the item out as a "feeler" to see how much they could get for it on eBay (30%)
    4. The seller couldn't find the item (20%).

    These are more or less my percentages and likely reasons. Others will likely differ.

    And the reason why the seller may not have refunded you yet is because they might have only a few bucks (YOUR bucks) in their PP account and need the money for postage or fees. But as long as you filed with PP, you should get your money with no difficulty.

    Sorry to hear about this. I know it's horrible when things like this happen, but hopefully you'll get your money back soon.

    It's sellers like this that give eBay a bad name.

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  3. Sorry, I just realized I gave you 110% chances!!!

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  4. Eartha brings up a good point. I'd file a complaint with PP. You may not have been the first one to get screwed over by this seller. Maybe if there were others, the seller can have his account suspended or at least put on reserve so they can only sell so much until their numbers start to look good again.

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  5. Thanks for the responses. I used to do a lot of selling on eBay, so know what it's like as a seller, cried over a few items that sold for pennies, but I sent them.

    Oh yes, I filed with eBay the moment I got the notice. I'm assuming you mean eBay, since Paypal and eBay are co-owned.

    Not worried about the money, I'll get it back, just seems... Sneaky. Identical horse sold for about the same amount 10 minutes before this one, of course I wish I'd bought from that other seller lol.

    Breyers are selling for dirt cheap across the board, it's not hard to find out, if you do research what the value is...

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  6. I don't know if it's still this way but it used to be that you could file a report with both eBay and PayPal even though they're related. Things might have changed now?

    I know that a buyer filed an erroneous report about me as a Seller and PayPal froze all of the assets that I had in there lickety split. And this was after a report on eBay was filed. We got it worked out in the end but PayPal was super quick to freeze my account even though I hadn't done anything wrong. Good luck!

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  7. Whaaaa? That's terrible. I don't know anything about stuff like that, though. Cute horse, by the way.

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  8. What a crock! With regard to the bad feedback, you go get 'em! You shouldn't have your hopes dashed for no good reason.

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  9. Eartha: I just tried to open a separate dispute with Paypal, but they referred me back to the ebay dispute. Next time, I think I'll go straight to Paypal, if they freeze accounts. ;)

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  10. RRG, yeah, this blows lol. I'll find another one soon, they are really very common on eBay. :)

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  11. Lisa: I get the feeling they knew about this, but there are ways I can work around it, if I really wanted to go after them via feedback. The fact they didn't refund the fees immediately as soon as they canceled the auction seems suspect.

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  12. Not right. It's a risk you take when you put items up for sale and you have to honor your offer. (there's a bad honor and offer joke in there, but I am cancelling it - no money refund needed!)

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  13. I'm no expert but I'm wondering why eBay notified you that the seller canceled the auction? Is that how they do it in all cases?
    I had someone do this to me with a vintage Halloween piece and I had the feeling they were selling or giving it to someone else.
    And another time I was bidding on vintage Christmas tinsel and the seller told me he was canceling because his daughter wanted the two items. I hadn't won them yet, but still. At least he was honest but it still isn't ethical.
    Kathy

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  14. I've had that happen one time, and the seller sent an email telling me that the shelf she had my ceramic items stored on (in her garage) collapsed and everything was ruined. I got a refund at the same time.

    I've had two auctions in the past couple of weeks that were cancelled by Ebay and not the seller, but they were both cancelled before paying.

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  15. I had an item in which after I made my bid, the guy tried to post a "reserve price" in the description. Then after I won being the only bidder, he refused to ship the item...told me I was crazy. He told me he would ship if I sent him more money...that's extortion!!! PayPal had to get my money back, but ebay refused to do anything. Then after I opened a case, the feedback button was disabled??? I kept track of him and later he scammed another buyer out of a phone that was over $200. Then he closed his account. Ebay really didn't care, in the end...they still got their money.

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