Wednesday, January 26, 2011

More eBay Bad Luck - Bum Chair Deal



This chair arrived, and I discovered a crack in one of the legs, where the leg meets the bottom of the chair, and is bolted into the base. (The bolt goes down into the top of the wooden leg, and it's cracked along the grain of the wood on both sides of the chair leg).

I mean, the whole chair wobbled, and that's why. Seller didn't notice?


I can return the chair, but I'd wind up paying more than I paid for the cost of the chair itself.

I don't even feel like trying to hassle with the seller, what else can they do but offer a refund after I return the item?

Gee I get tired of this kind of thing happening. I always pick sellers with good feedback. 99.5% or better.


Any suggestions on some kind of small metal strap I can tighten around the top of the chair leg to shore it up and try to use it? Or some other method?

Signed:

Bummed in My 1950's Atomic Ranch House.

=(

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28 comments:

  1. Geez that sucks.

    Unfortunately I have no suggestions :(

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  2. Yeah, really getting tired of these things happening!!

    =(

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  3. Bugg-er! The seller is either thick or dodgy, so I'd whinge big time and try to get a refund without having to return it. If they haven't sent it registered you can open a dispute via paypal and you'll get your $$ back for sure. I'm sick of this kind of thing happening to me too and now I just go for it.

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  4. Oh no! Sorry to hear that. Definitely try to get your money back if possible! Also, if you get a chance, drop by my blog and see what I just posted today!!

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  5. Glad I didn't buy it then. I'd be seriously pi..ed. I'm having trouble too - a set of books I ordered ($25 normally $200+) haven't arrived. Mysteriously the DC# doesn't work. Had to put in an INR and the seller states I'll get my $$ when she gets it returned by USPS. Like what??

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  6. I can't suggest anything to help. Sorry, but as the others have suggested I think a refund would be nie from the seller.

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  7. I would put a claim into Paypal stating that the return would cost as much as the product, and that the seller did not describe damage to the chair. You shouldn't have to repay to ship as the damage was not described in the original item.

    As for the leg, can it be replaced entirely? If not, get some clamps, take the leg off and glue it all up. Stuff wood putty down into the screw hole. Let the whole thing dry really good. Pre drill new hole in putty, rescrew.

    If you lived closer, I'd offer to try to fix it.

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  8. PS: You HAVE to deal with the seller. don't let them get away with it.

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  9. What a bum deal. I can see from the picture how cute it is, but there's just no call for them to conveniently not mention the wobble. Any kind of over-the-mail transaction should boast full disclosure! Sorry about your luck... it's sure to clear up!

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  10. Okay, I looked up your item. This is how it was described.


    Payment | Shipping
    Eames Era-Mid-Century Wardrobe/Storage Bedroom Chair

    This is a vintage chair with a great Mid-Century style. The chair legs and back are made of solid wood and the vinyl covered seat opens up to a 13 ½ x 15 inch storage area. The chair is on the short side, a bedroom chair, as measures only 25 inches tall, but the seat is on the larger size as it measures 15x 17x4 inches deep. The chair for being vintage is in good condition with some surface wear on the wood and the vinyl is old and brittle and there is one tear in the front edge of the seat (as shown) useable as is or can be recovered. Great vintage chair. Shipping weight will be 18 pounds.

    The items that I have purchased are not new and I have attempted to explain any defects. If not pleased with what you have purchased due to an omission on my part please email me so the problem can be rectified. I do accept PayPal

    This is not how the chair really was, so you definitely have a claim and you DO NOT have to pay for the return shipping. Item is BROKEN. If he wants to blame it on the shipper, he can deal with it.

    FILE THE CLAIM. NOW.

    Or sic me on them.

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  11. Could you post a picture of the damaged leg? It'd help to get a visual. I've had good and bad luck on Ebay myself. I don't buy nearly as much off Ebay but I do buy regularly from sellers I've found trustworthy.

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  12. I bet someone handy...which would probably not be ME...could fix it right up with little effort. Still, the description does suck...I find it interesting how sellers rate things as being in much better shape than they really are and much older than they really are. I also have a problem with "in good condition for its age"...honey, it is either in good condition or it ain't!

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  13. Open a dispute maybe - that way you can make them pay for return shipping with tracking + a refund for the purchase price... and if they refuse you can just escalate it to a claim. You shouldn't have to pay extra money for their mistake, so paypal will side with you.

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  14. That's a shame. A woodworker could make a new leg (a good woodworker can duplicate identically). Or replace all four. Not ideal but . . . Good luck.

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  15. Wow, thanks for all the replies, and gee Barbara, you are always such a good advocate!


    Sigh.

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  16. it must be so sic to deal with such disappointments :(

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  17. Sorry you had a problem. I have the exact same chair in our bedroom, but I won't be home until the weekend to look it over. I am guessing however that some wood glue and clamps might be enough to fix this. If the hole on the leg is worn and that's what is causing the wobble, you can often use some broken toothpicks and wood glue to fill the hole then re-drill it.

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  18. Oh man, sorry! I hate that. It's so exciting to wait for your purchases, then ya get let down by something like this! Bummer!

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  19. I am so sorry to hear that, he should have noticed that. I would still send him an email explaining that your not happy. Hope you manage to fix it, dee x

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  20. That sucks! I agree although I'm late to game you should contact the seller and challenge them about it, that's not on!

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  21. Oh no, I'm sorry to hear that!!:( Such a cool chair too! I'm not sure what to do with it.. But maybe some furniture/wood glue and some of these metal things you tighten around it while the glue dries? But if the bolt runs through the leg, it should probably be fixed too.. Hmmm a handyman (or woman) around?

    But if you didn't get what you were promised, I would probably try a dispute as mentioned above by Miss Emmi.. Good luck!! Hope you get your money back, or at least the chair fixed:)

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  22. Dear Bummed: My suggestion is to invite your nasty brother over and invite him to sit down on the chair. He'll fall straight to the floor, you'll get a good laugh and all will be right with the world. Then of course he's gonna sue you big time but at least you had a laugh at his expense. If that plan doesn't work for you, definitely follow Babs' advice. She's fierce, isn't she? You realize that you're having these problems on eBay because I'm not buying from them (or anyone else) these days and the bad juju I got occasionally is ALL filtering over to you. Love, The Lady Who Breaks Cars

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  23. It sounds like (from the description of the item) that the seller right off the bat, says they are willing to do a refund if item isn't as described. I'd try working with them on a refund. Maybe even a 50% refund, you could apply that towards a new set of hair pin legs. It sounds like yours screw in. I have seen them on a lot of furniture and have done some swapping out in my day. Good luck with your efforts, whatever they may be :-)

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  24. These problems was a lot of the reason why I significantly reduced shopping on eBay. Too many dishonest sellers. I actually bought a game once that didn't look anything like the set shown in the picture. I was just tired of the hassles.

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  25. Ugh that makes me mad for you! I am an online seller, and it really makes me mad when other sellers do things like this. It causes people to lose faith in buying online, which hurts my business even though I am SUPER professional with what I will and will not sell. This definitely sounds like something that should have been mentioned in the listing.

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  26. Was the chair shipped with the legs on or off? If they were on when shipped it could have easily been dropped during shipping and the crack occurred then (still really the sellers fault for not packing it well enough, but that would have added much more cost to the shipping to do so). If they were shipped unattached it is then a seller that didn't disclose the condition and I would put that in their feedback.

    As far as a fix, I would try glue and get some hose clamps, the chrome kind that screw down tight. If the glue doesn't hold, and it may not, a clamp on each leg may add a decorative accent.

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  27. Utah Oilfield TrashJanuary 28, 2011 at 7:50 AM

    Off the topic here. My wife's 90-somthing year old grandmother passed last week. Over the weekend we were able to get some things from the house---my wife chose a beautiful mid-century Singer sewing machine in a pop-up table with chair. I'm kicking myself for not taking the pastel colored c-9 christmas lights. One of our scores we opened last night--a case of MD toilet tissue. A mix of pink, blue and yellow from 1976! We laughed at the age and I couldn't help but think of how cool our bathrooms will look with vintage tissue!

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  28. Chair-Loc will swell the wood and tighten up inside, cracks try tubed Super Glue

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